Connect With Us Via;

Customer Service Manager at Proten International


cc

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Lagos
Job Type: Full Time employment with a probationary period of 6 months

Roles and Responsibilities

  • Delivering a comprehensive service to inquiring customers
  • Managing Customers account (Key account management)
  • Keeping a record of customers interaction and details of action taken
  • Managing a large number of incoming calls and emails
  • Delivering a comprehensive service to inquiring customers
  • Organize and participate in events to build community and boost brand awareness
  • Relay community feedback to relevant internal stakeholders.
  • Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
  • Devise and implement community communication initiatives.

Qualifications and Skills Set / Values

  • Bachelor’s Degree qualification
  • At least 3 years of prior relevant experience
  • Absolute discretion and confidentiality
  • Maturity, character and cultural intelligence
  • Drive and ability to work with minimal supervision
  • Excellent spoken and written communication
  • Intellect & thirst for knowledge
  • Computer literacy is a MUST
  • Attention to detail and ability to keep accurate records & documentation
  • Good relationship skills and ability to communicate effectively via online channels.

Remuneration

  • Competitive salary
  • Health benefits
  • Housing allowance a year after confirmation
  • Laptop, phone and internet allowance
  • Out-of-station costs will be covered.

Application Closing Date
18th December, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Have any Question or Comment?

Leave a Reply

Join NgTodayJobs WhatsApp group

Join our Telegram Channel

Join our Telegram Channel
Join our telegram channel

It is important you check this out…

See what’s new!

Join NgTodayJobs WhatsApp group

Join NgTodayJobs on whatsapp
Join NgTodayJobs on whatsapp

Specially For You!

Archives

For You

Check this out!!!