Retail Sales Assistant (Females) at WorQulture, Lekki, Lagos.


WorQulture – Our client (a fashion retailer) is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Retail Sales Assistant

Location: Lekki, Lagos
Employment Type: Full-time
Availability to Start: Immediately

Job Summary

  • Our client (a fashion retailer) is in search of a competitive retail Sales Assistant to help customers identify and purchase products they desire. As a Retail Sales Assistant you will be responsible for attending to customer enquiries, In-store walk-ins, selling, restocking and merchandising.
  • The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximisation.
  • If you are passionate about fashion, customer service and are willing to put your strengths into delivering the highest level of value to a business, read on for more details about this role.

Responsibilities

  • Responding to all client enquiries and bookings via email, phone call, text message, social media and physically
  • Following up with client orders to ensure they are delivered to clients in a timely manner
  • Maintaining cleanliness of the workspace
  • Welcoming and attending to all clients who visit the store
  • Record daily sales, receive and follow up on payment of all client orders
  • Post pictures of in-store activities and available products for sale
  • Follow up with clients for service feedback
  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies policies and procedures Requirements

Requirements

  • Excellent verbal and written communications skills
  • Excellent interpersonal skills
  • Customer service focused
  • Proficiency in using Excel to record sales
  • Excellent organisation and follow-through skills
  • Basic understanding of sales principles and customer service practices
  • Deadline oriented
  • A passion for fashion
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills
  • Females only.

Job Qualifications

  • Bachelor’s Degree / HND.
  • 1 – 3 experience in sales or administrative role.
  • Openness to learning basic social media tools.

Application Closing Date
26th November, 2020.

Method of Application
Interested and qualified candidates should send their CV with a cover letter to: careers@worqulture.com using the Job Title as the subject of the mail.

Note: Candidates must live around the Island in Lagos Nigeria.

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