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Business Analyst at Palmpay Limited, Lagos


PalmPay is fully licensed by the CBN as a Mobile Money Operator and has raised over $40m USD from prestigious investors including TECNO Mobile. Thanks to this strategic partnership, the app is coming pre-installed on all new TECNO smartphones in Nigeria. But we’re just getting started.

At PalmPay, our mission is to empower millions of Nigerians by delivering access to the best choice and value in digital payments and financial services.  Since launching in August 2019, we’ve helped over 1,000,000 users live a more rewarding financial lifestyle. Our customers love our payment app for its user experience, reliability and promotions.

We are recruiting to fill the position of:

Job Title: Business Analyst

Location: Lagos

Job Description
As part of this role you’ll be expected to:

  • Analyze business problems working with a wide group of stakeholders including external business partners
  • Present your insights and suggesting possible solutions
  • Define and validate business requirements
  • Work closely with our partners as we explore how to create new propositions with them under the guidance of the Product Manager / Director
  • Creating new processes (with supporting metrics) to each new service
  • Writing process documents and get sign off from our stakeholder group
  • Analyzing API specifications with our partners and build solution designs
  • Understanding our regulatory constraints working with our compliance team. Clearly including these constraints with your requirements and solution designs
  • Work closely with our Product Management team in SZ to share your insights and collaborate to build new products
  • Facilitating meetings and workshops
  • Acquiring knowledge of PalmPay services and our competitors
  • Evaluating Key Performance Indicators
  • Support with testing and training, if required

Requirements
You may be a good fit if you are:

  • Analytical and thoughtful with a high level of attention to detail
  • Structured in your working approach
  • Able to break problems down into individual questions
  • A collaborative teammate, happy to share knowledge and learn from others while working through complex problems
  • A relevant Bachelor’s degree
  • Not less than three (3) years relevant experience in a business analyst role
  • Experience in the financial services industry
  • Excellent documentation skills and communication skills
  • Attention to detail, good organizational and time management
  • Partner engagement and process development

Ideally, you might also have had some previous experience of:

  • Partner engagement and process development

Application Closing Date
11th December, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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