Position Description

Location: 3 slots (Damboa, Gwoza and Ngala, Borno State, Nigeria) Position Status Full-time regular employee

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions  into action — helping people triumph over adversity and build stronger communities from within.  Now, and for the future.  In Nigeria, Mercy Corps has worked since 2012 by focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.

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Program/Department Summary 

Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria. With funding from Bureau of Humanitarian Affairs (BHA), Mercy Corps will continue its engagement in several interventions including but not limited to food assistance, non-food items, protection, livelihoods, WASH and capacity building of humanitarian response actors. Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area under the project titled Addressing Diverse and Acute Primary Threats (ADAPT) to Human Security in North Eastern Nigeria.

General Position Summary 

The Shelter Program Assistant (Community Trainings) is mainly a bridging role between the technical trainers, the participants and CRCs/CRGs in delivering the community trainings component of Shelter & Settlements sector funded under ADAPT program across the intervened locations in Borno state.  Shelter & Settlements sector activities include life-saving shelter and NFIs assistance for newly displaced, existing IDPs, returnees and host communities. Shelter & Settlement activities include community orientations and campaigns for DRR and fire-safety for shelters & for the settlements, fuel efficient stoves use, operation and maintenance including site selection for safe kitchens. Moreover, shelter kits are packaged with operation & maintenance trainings

Essential Job Functions


 As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. 


 Mercy Corps team members are expected to support all efforts toward accountability, specifically  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

  • Assisting the shelter technical team in facilitating community consultation sessions for shelter and Settlements interventions
  • Engaging with target participants, CRCs/CRGs to consult their shelter & settlements training and orientation needs
  • Planning with technical trainers within team to meet the shelter and settlements related training / orientation needs
  • Mobilizing communities to schedule the training sessions and facilitate the sessions
  • Sourcing relevant IEC materials from specific sectors, other similar programs to get the approvals for printing out and distribution for the orientation sessions for settlements in and outside camps
  • Compiling and sharing with communities the good and bad practices in terms of fire safety, O&M for shelters and use of NFIs and DRR in shelters and settlements
  • Identification of volunteer community trainers and facilitators to train them for step down session
  • Rollout the community campaigns on DRR, Fire safety, energy efficient stoves use and operation
  • Preparing the training materials and manuals in consultation with the technical team
  • Responsible for reporting the community training component session to Shelter Sector Coordinator on weekly basis
  • Assisting coordinator for procurement of IEC materials and distribution

Preparing and sharing community training calendar with the team to ensure the technical team aware and available to deliver the sessions

  • Acting as focal point for the outsourced trainings i.e. mud blocks stabilization and another training to plan and support the consultant in delivering the agreed sessions


Works Directly With: Finance, MEL, Operation, Shelter Team, Field Manager, Program Managers/Directors,

Program Quality and Development 

Knowledge and Experience 

  1. Bachelors or higher in Social Sciences.
  2. 1-2 years’ experience working with NGOs
  3. Experience in community trainings and orientations
  4. Fluency in both verbal and written English highly preferred. Fluency in Kanuri/Hausa is required
  5. Multi-tasking, coordination, organization, prioritization skills essential. 
  6. MS Office utilities skills
  7. Ability to work independently and cooperatively with team members required. 
  8. Ability to work under pressure

Strong interpersonal, intercultural, presentational and communication skills

Success Factors 

The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues

Submission of Application:

Interested candidates are requested to click HERE to create an account using your email address. Kindly indicate under the source question that you are a Current (or Former) Mercy Corps Team Member.  on or before 24th March, 2021.

“Fostering a diverse and open workplace is an important part of Mercy Corps’ vision, and we encourage people from all backgrounds, especially women and members of disadvantaged groups to apply. Mercy Corps is an Equal Opportunity Employer”.

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